A Safe Return to Canada Bay Club – Frequently Asked Questions
Current as of 8 October 2021
We’re thrilled to be able to welcome members and guests back to the Club. Your safety is our top priority. Below, you’ll find how Canada Bay Club is working hard to keep you safe during your visit:
- All of our staff have been fully vaccinated before returning to work.
- Onsite cleaning and sanitisation are continuous.
- Hand sanitiser stations are available throughout the Club.
- Seating is spaced according to current guidelines throughout the Club.
- ‘Keep your distance’ decals are in place along the Club floor.
- We are complying with capacity restrictions.
- COVID-safe marshals are on hand, helping members and guests with direction, monitoring social distancing, and promoting good hygiene practices and dining protocols.
We will ask you a series of COVID-related screening questions upon entry. We ask that if you feel unwell or have recently visited a COVID-19 hotspot, please postpone your visit to the Club.
CLUB ENTRY REQUIREMENTS
To ensure compliance, when visiting the Club, you must:
Provide proof of double vaccination with a COVID-19 digital certificate or immunisation history statement, which you must show every time you enter the Club. If you’re unsure how to get this documentation, see the video below for guidance.
- If you are medically exempt, please show us your NSW Health Contraindication Certificate.
- Check in using the Service NSW COVID Safe app upon entry
- Wear a mask at all times in the Club, except when eating and drinking
- Remain seated when consuming alcohol or food within the Club
- Maintain physical distancing guidelines.
By entering the Club, you are agreeing to the Terms and Conditions of the NSW Public Health Orders. Our team will be on hand to assist prior to entering the Club. We’ll also be checking your Club membership card or other relevant identification upon entry. At no time will we tolerate inappropriate behaviour towards our team.
GOVERNMENT COVID INFORMATION
NSW Public Health Orders require that patrons can access Club premises only if they are fully vaccinated or medically exempt.
How can I prove I’m fully vaccinated?
Where can I access my proof of vaccination?
You can access your proof of vaccination through:
- Your online Medicare account
- The Express Plus Medicare mobile app, which also gives you the option of adding your digital certificate to your Apple Wallet or Google Play.
You can also ask your vaccination provider to print your immunisation history statement. Alternatively, you can call the Australian Immunisation Register on 1800 653 809 and ask them to send you your statement. Keep in mind that the statement can take up to 14 days to arrive.
Please also note that we will only view – not store – your vaccination status information.
Can I come to the Club if I’ve had only one vaccine dose?
The NSW Government has authorised that only people who have received both doses of the vaccine can come to the Club starting Monday, now that the state has reached its 70% double-dose vaccination milestone.
What if I can’t get vaccinated?
Subject to the legislation that mandates vaccinations, people who cannot be vaccinated may be permitted to enter the Club if they obtain a medical contraindication certificate in the approved form. Please consult with your doctor for further information.
What if I don’t have a smartphone or certificate on my phone to prove vaccinations?
You must provide proof of vaccination. Otherwise, we will unfortunately be unable to grant you entry.
Will I need to provide identification every time I visit?
Please note that if a person breaches the vaccination requirements and enters a venue (for example, by providing fraudulent vaccine evidence), the person may be issued an on-the-spot fine of $1,000.
REGULAR CLUB ACTIVITIES
The Club will open seven days a week, from 10 am till 3 am. We are welcoming the return of many of our club activities. Please refer to our What’s On page to see when your favourite games and events will resume. The following will return from Monday 18 October:
- Thursday night live music in the Sports Lounge (no dancing just yet)
- The Balcony
We have not yet confirmed the return of tai chi and seniors fitness but will update you as soon as we do.
Is Canada Bay Club hosting functions?
The fun and frivolity of functions are also returning, albeit with capacity limits in place. If you’re keen to book an end-of-year function or event, reach out to our team, and we’ll do everything we can to accommodate your requests.
Is there a limit on numbers of attendees for weddings?
Please refer to the current NSW guidelines regarding weddings. As of 11 October, the government has extended the allowed number of guests from 50 to 100.
Will there be a Melbourne Cup event at Canada Bay Club this year?
The Club won’t be hosting a ticketed Melbourne Cup event in 2021. However, both The Brasserie and Baysia are taking bookings with their regular menus. We will show the race on all screens throughout the Club.
OUR RESTAURANTS AND BARS
We must adhere to capacity limits within the Club – one person per 4 square metres indoors and one person per 2 square metres outdoors for The Brasserie alfresco dining area and The Balcony Bar. We recommend making a booking where possible, and keep in mind that we have a 20-person group-booking limit. Children under 16 must be accompanied by a fully vaccinated adult from their household.
Will Baysia and The Brasserie be open?
The Brasserie and Baysia are ready to welcome back guests, offering the menus you know and love. Remember: there’s a 20-person group-booking limit. Baysia will also be offering takeaway. At this stage, we are not accepting private bookings for the children’s play area.
Is there a limit on group bookings?
There is a statewide 20-person group-booking limit from 11 October. Once 80% of the population of NSW is fully vaccinated, there will no longer be a group-booking limit.
Are children under 16 permitted in the Club?
We will permit children under 16 years old into the Club only if they are accompanied by a fully vaccinated adult member of their household.
Is the Club still accepting Dine & Discover NSW Vouchers?
Yes, we are accepting Dine & Discover NSW Vouchers until 30 June 2022.
My membership has expired in the past few months. What do I do?
We are extending membership renewals until 31 December 2021. Our friendly reception team is available from 10 am till 10 pm, seven days a week to help you renew. You can pay your renewal fee by cash or credit card or with points. We can also accept credit card payments for renewals over the phone.
I had a birthday while the Club was closed. What happens to my birthday points?
Birthday points will remain valid for six weeks from reopening day – until Sunday 21 November 2021.