CLUB MEMBERSHIP

How do you become a Canada Bay Club member?
Joining Canada Bay Club is as easy, simply come into the club and your membership will be processed by our friendly reception team – no forms required.

There are three membership options: five-year membership for $11; three-year membership for $5.00. (With 500 points in your account – equivalent of $5) and one-year membership for $3.30.

How do Canada Bay Club members renew membership?
It’s easy. Simply head to reception to renew your membership for one or five years. If your membership card shows the current year, renew your membership before the 31st July each year to avoid losing accumulated points and your current membership number. You would also become an Associated Member, which means you are unable to attend Annual General Meetings or vote in Club elections for two years.

What if I live within a 5km radius of Canada Bay Club?
If you’re visiting and you live within a 5km radius of the club, you need to either join the club, be a member of another registered club with similar objectives, or be signed in by an existing member of Canada Bay Club.

CLUB REWARDS

Canada Bay Club rewards its members by issuing points every time a member swipes their card at dining or drinking outlets at the club.

Points are issued in a tiered credit system – the more points you earn, the more rewards you receive and the higher status your membership holds.

Points are redeemable for food and drink purchases at Canada Bay Club as well as a variety of gift cards for Woolworths, Coles and Eftpos. Speak with our friendly staff for further information about Canada Bay Club Rewards program.

To ensure responsible gambling governance we want to make sure that you have the opportunity to opt in and opt out of any member relayed material, this includes:

• Gaming
• Promotion
• Member information

To do so you can send an enquiry request via enquiries@canadabayclub.com.au or speak to our reception customer service attendant in person or over the phone by calling (02) 9713 4322. The Canada Bay Club also has Responsible Gambling Officers on shift daily who can offer you assistance. If you have the Canada Bay Club Loyalty app installed, you can automatically opt out by logging in and selecting ‘Profile’ from the navigation menu, then select ‘Gaming Opt In’ to toggle on or off.

We hope you have a safe and enjoyable experience at our venues.

Help is close at hand GAMBLEAWARE 1800 858 858

MEmbership RULES FAQ

Can minors join the Club? You must be over the age of 18 years to become a member at the Canada Bay Club, minors are welcome to visit if in the company of a responsible adult.

Can I transfer my Gem Points to family or friends? Gem Points are not transferable to other members.

Can I redeem my Gem Points for Cash? No, Gem points cannot be exchanged for cash,

How can I redeem Gem Points? Gem Points can be redeemed at Reception for a variety of Gift Vouchers, they can be used for food and beverage purchases and may also be used for Club activities.

How long to my Gem Points last? Gem Points will be removed at the end of financial year review 1 July of each year, therefore points must be redeemed

Do P2P rewards expire? P2P will be removed at the end of the financial year review 1 July of each year.

A member has passed away, what happens to their points & benefits? If a member unfortunately passes away during their membership tenure, points will be removed. Points and rewards including discounts cannot be claimed by any other person.

How often do the Tier levels get reviewed? Tiered levels will be reviewed monthly to tier up and annually to adjust tiering level.

Can I let my family or friends use my Members Card? Only the member whose photo is on the card can use the card to apply to any of the above requirements. A member cannot pass their card to another member or related party to use on their behalf this includes participation in promotions, to redeem points or to make purchases.