MEmbership RULES FAQ
Can minors join the Club? You must be over the age of 18 years to become a member at the Canada Bay Club, minors are welcome to visit if in the company of a responsible adult.
Can I transfer my Gem Points to family or friends? Gem Points are not transferable to other members.
Can I redeem my Gem Points for Cash? No, Gem points cannot be exchanged for cash,
How can I redeem Gem Points? Gem Points can be redeemed at Reception for a variety of Gift Vouchers, they can be used for food and beverage purchases and may also be used for Club activities.
How long to my Gem Points last? Gem Points will be removed at the end of financial year review 1 July of each year, therefore points must be redeemed
Do P2P rewards expire? P2P will be removed at the end of the financial year review 1 July of each year.
A member has passed away, what happens to their points & benefits? If a member unfortunately passes away during their membership tenure, points will be removed. Points and rewards including discounts cannot be claimed by any other person.
How often do the Tier levels get reviewed? Tiered levels will be reviewed monthly to tier up and annually to adjust tiering level.
Can I let my family or friends use my Members Card? Only the member whose photo is on the card can use the card to apply to any of the above requirements. A member cannot pass their card to another member or related party to use on their behalf this includes participation in promotions, to redeem points or to make purchases.